For Empathy Skill Test

How well can a person recognize other people's feelings, understand their points of view, and react accordingly to help them get through difficult situations?

Time
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20 min

Questions
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20

Level
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intermediate

Language
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English

Type
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Situational judgment

Suitable for
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OfficeManagement Roles

Areas of Use
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Hiring success rate

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69% hiring better

Test Used

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13445 times

Summary

The Hirenest Empathy Skills Test uses everyday situations that people may encounter in a workplace setting to evaluate their responses. The test features 20 engaging scenarios designed to assess a candidate's ability to recognize the emotions that others may experience in various situations and identify what triggers an emotion, what nonverbal cues are associated, and what the most effective response would be.

Covered Skills

Recognising Emotions, Triggers, and Cues
Empathic Response

Why Measure Empathy?

Employees need empathy to build and maintain relationships with colleagues, supervisors, clients, vendors, and other stakeholders; to show interest in the needs and concerns of others; to help coworkers with personal problems; and to express care and concern when others disclose a personal loss.

In recent papers, empathy has been examined in relation to citizenship behavior and leadership emergence. Empathy has thus been advanced as a predictor of prosocial behaviors, job performance, and crisis management. Studies have shown that people with high levels of empathy are more likely to preserve and improve cooperation, engage in helping behaviors, and lead others more effectively.

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