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Work reliability skill test

Time

20 min

Questions

20

Level

Intermediate

Language

English

Type

Situational Judgement

Suitable for

Management roles

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Test Summary

This test consists of 20 hypothetical scenarios designed to assess a candidate's ability to determine the most effective course of action to demonstrate stricter attitudes towards counterproductive behaviours at work, as well as behaviours linked with high work standards in terms of quality, productivity, and service.

Covered Skills (Behavioural Indicators):

Manages counterproductive thoughts, intentions, and behaviours

  • Recognizes and condemns counterproductive thoughts, intentions, and behaviours in self and others.
  • Determines the most effective response to deal with difficult situations in a reliable manner.

Sets high work standards and takes responsibility

  • Establishes criteria or work procedures to achieve a high level of quality, productivity, or service.
  • Dedicates required time and energy to tasks to ensure that no aspect of the work is neglected.
  • Accepts responsibility for outcomes (positive or negative) of one’s work.
  • Admits mistakes and refocuses efforts when appropriate.

Why measure Work Reliability?

Work reliability may be related to people's ability to:

  • Recognise and condemn counterproductive workplace thoughts, intentions, and behaviours.
  • Establish and demonstrate high work standards in terms of quality, productivity, and service.

Those who can recognise and condemn counterproductive behaviours such as stealing, lying, cheating, borrowing goods without permission, or taking sick sick days when they are not truly sick, may be able to work more conscientiously, avoid negative behaviours, and complete work duties with reliability.

Those who can establish high work standards for themselves and others may ensure high quality work in terms of quality, productivity, and service, take full responsibility and accountability for outcomes, strive to successfully complete their assignments, and ensure that no aspect of their work is overlooked.

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