Assessment Template For Cargo and Freight Agents

Corel WordPerfect Office Suite, Microsoft Office

Microsoft PowerPoint

Transportation management software, Web-based dispatch software

Microsoft Excel

Talking to others to convey information effectively.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Understanding written sentences and paragraphs in work-related documents.

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to communicate information and ideas in speaking so others will understand.

The ability to read and understand information and ideas presented in writing.

The ability to see details at close range (within a few feet of the observer).

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Job requires being careful about detail and thorough in completing work tasks.

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Job requires being reliable, responsible, and dependable, and fulfilling obligations.