Assessment Template For Cashiers

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Bright Outlook
Numerous Job Openings
Cashiers

Tests

Qustom Questions

Hiring success rate

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74% hiring better

Test Used

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16806 times

Popular Job Roles
CashierCenter Aisle CashierCentral Aisle CashierCheckerCustomer AssistantSales AssociateToll Collector

Occupation-Specific

Technology Skills
Data base user interface and query software
Questions30
Time Limit25 min

Tasks

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Help customers find the location of products.
  • Issue receipts, refunds, credits, or change due to customers.
  • Greet customers entering establishments.

Technology Skills

Data base user interface and query software

Database software, ReliaSoft Prism

Spreadsheet software

Microsoft Excel

Operating system software

Handheld computer device software, Microsoft Windows

Accounting software

Bookkeeping software

Office suite software

Microsoft Office

Worker Requirements

Technology Skills
Data base user interface and query software
Questions30
Time Limit25 min
Skills
Service Orientation
Questions25
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit15 min

Skills

Service Orientation

Actively looking for ways to help people.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Mathematics

Using mathematics to solve problems.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Worker Characteristics

Technology Skills
Data base user interface and query software
Questions30
Time Limit25 min
Skills
Service Orientation
Questions25
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit15 min
Abilities
Oral Expression
Questions20
Time Limit15 min
Interests
Conventional
Questions20
Time Limit15 min
Work Values
Relationships
Questions25
Time Limit20 min
Work Styles
Cooperation
Questions20
Time Limit15 min

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Recognition

The ability to identify and understand the speech of another person.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

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