Assessment Template For Computer Network Support Specialists

Dartware InterMapper, Nagios, WildPackets OmniPeek Network Analyzer, Wireshark

Microsoft PowerPoint

Microsoft Windows Server, Oracle Solaris, Red Hat Enterprise Linux, UNIX Shell

McAfee, NortonLifeLock cybersecurity software, Packet filter software, Root kit detection software

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Understanding written sentences and paragraphs in work-related documents.

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

The ability to apply general rules to specific problems to produce answers that make sense.

The ability to listen to and understand information and ideas presented through spoken words and sentences.

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Job requires analyzing information and using logic to address work-related issues and problems.

Job requires being careful about detail and thorough in completing work tasks.

Job requires being reliable, responsible, and dependable, and fulfilling obligations.