Assessment Template For Credit Authorizers, Checkers, and Clerks

Authorize credit charges against customers' accounts. Investigate history and credit standing of individuals or business establishments applying for credit. May interview applicants to obtain personal and financial data, determine credit worthiness, process applications, and notify customers of acceptance or rejection of credit.
Credit Authorizers, Checkers, and Clerks

Tests

Qustom Questions

Hiring success rate

icon chart bar

86% hiring better

Test Used

icon chart bar

17902 times

Popular Job Roles
Commercial Credit ReviewerCommercial Loan ReviewerCredit InvestigatorCredit ProcessorCredit Representative

Occupation-Specific

Technology Skills
Spreadsheet software
Questions20
Time Limit15 min

Tasks

  • Keep records of customers' charges and payments.
  • Compile and analyze credit information gathered by investigation.
  • Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information if requested.
  • Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
  • Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.

Technology Skills

Spreadsheet software

Microsoft Excel, Spreadsheet programs

Presentation software

Microsoft PowerPoint

Electronic mail software

Email software, Microsoft Outlook

Financial analysis software

Equifax software, Experian software

Internet browser software

Microsoft Internet Explorer, Web browser software

Worker Requirements

Technology Skills
Spreadsheet software
Questions20
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions20
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min
Abilities
Oral Comprehension
Questions25
Time Limit25 min
Interests
Conventional
Questions30
Time Limit20 min
Work Values
Support
Questions20
Time Limit25 min
Work Styles
Integrity
Questions20
Time Limit20 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Call to action section illustrate

Our platform will answer your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?