Assessment Template For Driver/Sales Workers

Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
Bright Outlook
Rapid Growth
Driver/Sales Workers

Tests

Qustom Questions

Hiring success rate

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73% hiring better

Test Used

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12620 times

Popular Job Roles
Delivery ManDriverDriver SalesmanPizza Delivery DriverRoute Delivery DriverRoute DriverRoute Sales DriverRoute Sales RepresentativeRoute SalesmanSales Route Driver

Occupation-Specific

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min

Tasks

  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Inform regular customers of new products or services and price changes.
  • Record sales or delivery information on daily sales or delivery record.
  • Listen to and resolve customers' complaints regarding products or services.
  • Collect money from customers, make change, and record transactions on customer receipts.

Technology Skills

Spreadsheet software

Microsoft Excel

Data base user interface and query software

MobiTech Systems Route Sales Trakker, Regulussoft Route Accounting, Soft Essentials Vending Essentials

Map creation software

GEOCOMtms A.Maze Planning, Route planning software

Project management software

bMobile Technology Route Manager, bMobile Technology Sales

Communications server software

IBM Domino

Worker Requirements

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min
Skills
Active Listening
Questions30
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit20 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Service Orientation

Actively looking for ways to help people.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Food Production

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min
Skills
Active Listening
Questions30
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit20 min
Abilities
Oral Comprehension
Questions30
Time Limit15 min
Interests
Realistic
Questions25
Time Limit20 min
Work Values
Support
Questions20
Time Limit15 min
Work Styles
Dependability
Questions20
Time Limit20 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Speech Clarity

The ability to speak clearly so others can understand you.

Interests

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Work Styles

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

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