Assessment Template For Executive Secretaries and Executive Administrative Assistants

Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
Executive Secretaries and Executive Administrative Assistants

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Popular Job Roles
Administrative AideAdministrative AssistantAdministrative AssociateAdministrative CoordinatorAdministrative SecretaryAdministrative SpecialistExecutive Administrative AssistantExecutive AssistantExecutive SecretaryOffice Assistant

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit15 min

Tasks

  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Answer phone calls and direct calls to appropriate parties or take messages.

Technology Skills

Enterprise resource planning ERP software

Microsoft Dynamics, Microsoft Dynamics GP, Oracle PeopleSoft, SAP business and customer relations management software

Web page creation and editing software

Facebook, Google Sites, LinkedIn, Social media sites

Graphics or photo imaging software

Adobe Systems Adobe Illustrator, Adobe Systems Adobe Photoshop, JamBoard, SmugMug Flickr

Video conferencing software

Cisco Webex, Google Meet, LogMeIn GoToMeeting, Zoom

Word processing software

Evernote, Google Docs, Microsoft OneNote, Microsoft Word

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit15 min
Skills
Active Listening
Questions25
Time Limit20 min
Knowledge
Administrative
Questions25
Time Limit25 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Speaking

Talking to others to convey information effectively.

Service Orientation

Actively looking for ways to help people.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Knowledge

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit15 min
Skills
Active Listening
Questions25
Time Limit20 min
Knowledge
Administrative
Questions25
Time Limit25 min
Abilities
Oral Comprehension
Questions25
Time Limit15 min
Interests
Conventional
Questions30
Time Limit15 min
Work Values
Relationships
Questions20
Time Limit20 min
Work Styles
Attention to Detail
Questions20
Time Limit25 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition

The ability to identify and understand the speech of another person.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Adaptability/Flexibility

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

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