Assessment Template For First-Line Supervisors of Mechanics, Installers, and Repairers

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
First-Line Supervisors of Mechanics, Installers, and Repairers

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Popular Job Roles
Electrical and Instrumentation Supervisor (E and I Supervisor)Facilities Maintenance SupervisorFacility Maintenance SupervisorMaintenance CoordinatorMaintenance ForemanMaintenance ManagerMaintenance PlannerMaintenance SuperintendentMaintenance SupervisorService Manager

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit25 min

Tasks

  • Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
  • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
  • Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
  • Monitor employees' work levels and review work performance.
  • Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.

Technology Skills

Enterprise resource planning ERP software

Microsoft Dynamics, Oracle JD Edwards EnterpriseOne, SAP business and customer relations management software, WorkTech MAXIMO

Presentation software

Microsoft PowerPoint

Data base user interface and query software

Database software, Microsoft Access, Recordkeeping software, Yardi software

Project management software

ComputerEase construction accounting software, HCSS HeavyJob, Microsoft Project, Oracle Primavera Enterprise Project Portfolio Management

Electronic mail software

Email software, IBM Notes, Microsoft Outlook

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit25 min
Skills
Monitoring
Questions30
Time Limit15 min
Knowledge
Administration and Management
Questions30
Time Limit20 min

Skills

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Coordination

Adjusting actions in relation to others' actions.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions20
Time Limit25 min
Skills
Monitoring
Questions30
Time Limit15 min
Knowledge
Administration and Management
Questions30
Time Limit20 min
Abilities
Oral Comprehension
Questions20
Time Limit25 min
Interests
Enterprising
Questions30
Time Limit25 min
Work Values
Independence
Questions25
Time Limit25 min
Work Styles
Dependability
Questions25
Time Limit20 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Integrity

Job requires being honest and ethical.

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

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