Assessment Template For Food Servers, Nonrestaurant

Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
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Food Servers, Nonrestaurant

Tests

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Popular Job Roles
Food ServerFood Service WorkerKitchen RunnerRoom ServerRoom Service ServerTray Server

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit20 min

Tasks

  • Place food servings on plates or trays according to orders or instructions.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Examine trays to ensure that they contain required items.
  • Load trays with accessories, such as eating utensils, napkins, or condiments.

Technology Skills

Enterprise resource planning ERP software

Capital Codeworks MenuMax

Data base user interface and query software

CBORD Nutrition Service Suite, Picis CareSuite

Office suite software

Microsoft Office

Operating system software

Microsoft Windows

Web page creation and editing software

Facebook

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit20 min
Skills
Active Listening
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation

Actively looking for ways to help people.

Speaking

Talking to others to convey information effectively.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Food Production

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit20 min
Skills
Active Listening
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min
Abilities
Oral Comprehension
Questions30
Time Limit20 min
Interests
Social
Questions20
Time Limit20 min
Work Values
Relationships
Questions25
Time Limit15 min
Work Styles
Attention to Detail
Questions30
Time Limit25 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

Speech Clarity

The ability to speak clearly so others can understand you.

Interests

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

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