Assessment Template For Food Service Managers

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Bright Outlook
Rapid Growth
Food Service Managers

Tests

Qustom Questions

Hiring success rate

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89% hiring better

Test Used

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10607 times

Popular Job Roles
Banquet ManagerCatering ManagerFood and Beverage DirectorFood and Beverage ManagerFood Service DirectorFood Service ManagerFood Service SupervisorKitchen ManagerRestaurant General ManagerRestaurant Manager

Occupation-Specific

Technology Skills
Word processing software
Questions30
Time Limit20 min

Tasks

  • Keep records required by government agencies regarding sanitation or food subsidies.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Maintain food and equipment inventories, and keep inventory records.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Technology Skills

Word processing software

Evernote, Google Docs, Microsoft Word

Point of sale POS software

ClubSoft Food & Beverage Point of Sale, Dinerware Intuitive Restaurant, Food Service Solutions POSitive ID System, Restaurant Manager

Analytical or scientific software

Aurora FoodPro, Culinary Software Services ChefTec, IPro Restaurant Inventory, Recipe & Menu Software, SweetWARE nutraCoster

Inventory management software

Army Food Management Information System, Food Service Solutions FoodCo, Gift Certificates Plus Giftworks

Accounting software

Food Services Solutions DayCap, Intuit QuickBooks

Worker Requirements

Technology Skills
Word processing software
Questions30
Time Limit20 min
Skills
Service Orientation
Questions30
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit25 min

Skills

Service Orientation

Actively looking for ways to help people.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking

Talking to others to convey information effectively.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Worker Characteristics

Technology Skills
Word processing software
Questions30
Time Limit20 min
Skills
Service Orientation
Questions30
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit25 min
Abilities
Oral Comprehension
Questions30
Time Limit20 min
Interests
Enterprising
Questions20
Time Limit25 min
Work Values
Independence
Questions25
Time Limit15 min
Work Styles
Dependability
Questions25
Time Limit25 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

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