Assessment Template For Freight Forwarders

Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
Freight Forwarders

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Popular Job Roles
Air Export AgentAir Export CoordinatorExport CoordinatorOcean Export CoordinatorOcean ForwarderRelocation CoordinatorRoute SpecialistSpecial Services Agent

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min

Tasks

  • Calculate weight, volume, or cost of goods to be moved.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Provide shipment status notification to exporters, consignees, or insurers.
  • Verify proper packaging and labeling of exported goods.

Technology Skills

Enterprise resource planning ERP software

Manufacturing resource planning MRP software, Oracle JD Edwards EnterpriseOne, SAP business and customer relations management software

Presentation software

Microsoft PowerPoint

Materials requirements planning logistics and supply chain software

Arcline ArcFreight, CargoWise ediEnterprise, Tailwind Management Systems Tailwind, TMW Enterprise Transportation Management Systems

Electronic mail software

Email software, Microsoft Outlook

Compliance software

IES Ecellerate, QuestaWeb TradeMaster QW

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min
Skills
Coordination
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit20 min

Skills

Coordination

Adjusting actions in relation to others' actions.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Service Orientation

Actively looking for ways to help people.

Speaking

Talking to others to convey information effectively.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min
Skills
Coordination
Questions20
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit20 min
Abilities
Oral Comprehension
Questions25
Time Limit15 min
Interests
Conventional
Questions25
Time Limit15 min
Work Values
Support
Questions25
Time Limit15 min
Work Styles
Attention to Detail
Questions30
Time Limit15 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

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