Assessment Template For Gambling Dealers

Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gambling equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.
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Popular Job Roles
Black Jack DealerBlackjack DealerCard DealerCasino DealerDealerDual Rate DealerGames DealerPoker DealerTable Games DealerTwenty-One Dealer

Occupation-Specific

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min

Tasks

  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Greet customers and make them feel welcome.
  • Exchange paper currency for playing chips or coin money.
  • Check to ensure that all players have placed bets before play begins.
  • Inspect cards and equipment to be used in games to ensure that they are in good condition.

Technology Skills

Spreadsheet software

Microsoft Excel

Electronic mail software

Email software

Office suite software

Microsoft Office

Worker Requirements

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min
Skills
Active Listening
Questions30
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit25 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Service Orientation

Actively looking for ways to help people.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions25
Time Limit20 min
Skills
Active Listening
Questions30
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit25 min
Abilities
Oral Comprehension
Questions25
Time Limit15 min
Interests
Conventional
Questions25
Time Limit25 min
Work Values
Support
Questions30
Time Limit15 min
Work Styles
Integrity
Questions25
Time Limit25 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity

The ability to speak clearly so others can understand you.

Speech Recognition

The ability to identify and understand the speech of another person.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

Integrity

Job requires being honest and ethical.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

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