Assessment Template For Home Appliance Repairers

Microsoft Excel

dESCO ESC, Parts database software, RazorSync, ServiceMax

Microsoft Outlook

Microsoft Windows

Repairing machines or systems using the needed tools.

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Determining causes of operating errors and deciding what to do about it.

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

The ability to see details at close range (within a few feet of the observer).

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Job requires being honest and ethical.

Job requires being careful about detail and thorough in completing work tasks.

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.