Assessment Template For Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
Insurance Appraisers, Auto Damage

Tests

Qustom Questions

Hiring success rate

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83% hiring better

Test Used

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17523 times

Popular Job Roles
AppraiserAutomobile Appraiser (Auto Appraiser)Automobile Damage Appraiser (Auto Damage Appraiser)Damage AppraiserField AppraiserField InspectorInsurance AppraiserMaterial Damage AppraiserOutside Physical Damage AppraiserPhysical Damage Appraiser

Occupation-Specific

Technology Skills
Electronic mail software
Questions30
Time Limit20 min

Tasks

  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
  • Prepare insurance forms to indicate repair cost estimates and recommendations.
  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.

Technology Skills

Electronic mail software

Email software, Microsoft Outlook

Presentation software

Microsoft PowerPoint

Project management software

App Software Associations AppTrak.net, Cost estimating software, Swan River Software Estimiser Pro, Web-Est estimating software

Data base user interface and query software

Information Services Inc. CCC Pathways Appraisal Solution, Meridian Technologies SurePoint, Vertafore ImageRight

Spreadsheet software

Microsoft Excel

Worker Requirements

Technology Skills
Electronic mail software
Questions30
Time Limit20 min
Skills
Speaking
Questions25
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min

Skills

Speaking

Talking to others to convey information effectively.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Worker Characteristics

Technology Skills
Electronic mail software
Questions30
Time Limit20 min
Skills
Speaking
Questions25
Time Limit15 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min
Abilities
Oral Comprehension
Questions30
Time Limit15 min
Interests
Conventional
Questions25
Time Limit25 min
Work Values
Independence
Questions20
Time Limit20 min
Work Styles
Integrity
Questions25
Time Limit15 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Integrity

Job requires being honest and ethical.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Initiative

Job requires a willingness to take on responsibilities and challenges.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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