Assessment Template For Labor Relations Specialists

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Labor Relations Specialists

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Popular Job Roles
Business AgentBusiness RepresentativeField Operations CoordinatorGrievance ManagerLabor Relations Specialist

Occupation-Specific

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min

Tasks

  • Negotiate collective bargaining agreements.
  • Monitor company or workforce adherence to labor agreements.
  • Present the position of the company or of labor during arbitration or other labor negotiations.
  • Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
  • Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.

Technology Skills

Spreadsheet software

Microsoft Excel

Presentation software

Microsoft PowerPoint

Human resources software

Internet Grievance System IGS, LaborSoft LaborForce Arbitration/Appeals Manager module, LaborSoft LaborForce Reporting/Dashboard Manager module, Micropact entellitrak Labor Relations Edition

Electronic mail software

Microsoft Outlook

Enterprise resource planning ERP software

Oracle PeopleSoft

Worker Requirements

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min
Skills
Active Listening
Questions20
Time Limit25 min
Knowledge
English Language
Questions20
Time Limit20 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Negotiation

Bringing others together and trying to reconcile differences.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Persuasion

Persuading others to change their minds or behavior.

Knowledge

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min
Skills
Active Listening
Questions20
Time Limit25 min
Knowledge
English Language
Questions20
Time Limit20 min
Abilities
Oral Expression
Questions20
Time Limit25 min
Interests
Enterprising
Questions25
Time Limit20 min
Work Values
Achievement
Questions25
Time Limit20 min
Work Styles
Integrity
Questions30
Time Limit15 min

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Analytical Thinking

Job requires analyzing information and using logic to address work-related issues and problems.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Initiative

Job requires a willingness to take on responsibilities and challenges.

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