Assessment Template For Library Assistants, Clerical

Compile records, and sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
Library Assistants, Clerical

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Popular Job Roles
Acquisitions AssistantCataloging AssistantLibrary AideLibrary AssistantLibrary AssociateLibrary Circulation AssistantLibrary Clerical AssistantLibrary ClerkLibrary Services Assistant

Occupation-Specific

Technology Skills
Data base user interface and query software
Questions25
Time Limit20 min

Tasks

  • Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
  • Open and close library during specified hours and secure library equipment, such as computers and audio-visual equipment.
  • Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
  • Enter and update patrons' records on computers.
  • Answer routine inquiries and refer patrons in need of professional assistance to librarians.

Technology Skills

Data base user interface and query software

Database software, Microsoft Access, Recordkeeping software

Presentation software

Microsoft PowerPoint

Library software

Cataloging software, Online Computer Library Center (OCLC) databases, ResourceMate Plus, WorldCat

Spreadsheet software

Microsoft Excel

Electronic mail software

Microsoft Outlook

Worker Requirements

Technology Skills
Data base user interface and query software
Questions25
Time Limit20 min
Skills
Service Orientation
Questions30
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min

Skills

Service Orientation

Actively looking for ways to help people.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Coordination

Adjusting actions in relation to others' actions.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Psychology

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Worker Characteristics

Technology Skills
Data base user interface and query software
Questions25
Time Limit20 min
Skills
Service Orientation
Questions30
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min
Abilities
Oral Expression
Questions20
Time Limit25 min
Interests
Conventional
Questions25
Time Limit25 min
Work Values
Relationships
Questions30
Time Limit15 min
Work Styles
Cooperation
Questions30
Time Limit25 min

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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