Assessment Template For Loan Officers

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.
Loan Officers

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Popular Job Roles
Commercial BankerCommercial Loan OfficerCorporate Banking OfficerFinancial Aid AdvisorFinancial Aid CounselorFinancial Aid OfficerFinancial CounselorLoan CounselorLoan OfficerMortgage Loan Officer

Occupation-Specific

Technology Skills
Data base user interface and query software
Questions25
Time Limit15 min

Tasks

  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Submit applications to credit analysts for verification and recommendation.

Technology Skills

Data base user interface and query software

FileMaker Pro, Microsoft Access, Student information systems SIS, Sungard Higher Education PowerFAIDS

Video conferencing software

Zoom

Financial analysis software

Delphi Discovery, Experian Credinomics, VueCentric MortgageDashboard, White Clarke North America Credit Adjudication and Lending Management

Accounting software

Bottom Line LoanMaster Loan Servicing, Financial Industry Computer Systems Loan Accountant, Tax software

Enterprise resource planning ERP software

Datatel Colleague, Oracle PeopleSoft, SAP business and customer relations management software

Worker Requirements

Technology Skills
Data base user interface and query software
Questions25
Time Limit15 min
Skills
Active Listening
Questions25
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit25 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Worker Characteristics

Technology Skills
Data base user interface and query software
Questions25
Time Limit15 min
Skills
Active Listening
Questions25
Time Limit15 min
Knowledge
Customer and Personal Service
Questions25
Time Limit25 min
Abilities
Oral Comprehension
Questions30
Time Limit15 min
Interests
Conventional
Questions25
Time Limit25 min
Work Values
Relationships
Questions25
Time Limit20 min
Work Styles
Integrity
Questions20
Time Limit20 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Adaptability/Flexibility

Job requires being open to change (positive or negative) and to considerable variety in the workplace.

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