Assessment Template For Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
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Maids and Housekeeping Cleaners

Tests

Qustom Questions

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Test Used

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16152 times

Popular Job Roles
ChambermaidCleanerCottage AttendantEnvironmental Services AideEnvironmental Services WorkerGuest Room Attendant (GRA)HousekeeperHousekeeping Laundry WorkerRoom Cleaner

Occupation-Specific

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min

Tasks

  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.

Technology Skills

Spreadsheet software

Microsoft Excel

Desktop communications software

Eko

Electronic mail software

Email software

Facilities management software

Computerized maintenance management system CMMS

Operating system software

Microsoft Windows

Worker Requirements

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min
Skills
Service Orientation
Questions25
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min

Skills

Service Orientation

Actively looking for ways to help people.

Coordination

Adjusting actions in relation to others' actions.

Time Management

Managing one's own time and the time of others.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions20
Time Limit25 min
Skills
Service Orientation
Questions25
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit20 min
Abilities
Trunk Strength
Questions30
Time Limit15 min
Interests
Realistic
Questions25
Time Limit20 min
Work Values
Relationships
Questions25
Time Limit20 min
Work Styles
Self-Control
Questions25
Time Limit15 min

Abilities

Trunk Strength

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

Extent Flexibility

The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Interests

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

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