Assessment Template For Online Merchants

Conduct retail activities of businesses operating exclusively online. May perform duties such as preparing business strategies, buying merchandise, managing inventory, implementing marketing activities, fulfilling and shipping online orders, and balancing financial records.
Online Merchants

Tests

Qustom Questions

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Popular Job Roles
Online Services Manager

Occupation-Specific

Technology Skills
Web platform development software
Questions30
Time Limit15 min

Tasks

  • Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Deliver e-mail confirmation of completed transactions and shipment.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

Technology Skills

Web platform development software

AJAX, Apache Struts, Drupal, Oracle JavaServer Pages JSP

Graphics or photo imaging software

Adobe Systems Adobe Fireworks, Adobe Systems Adobe Photoshop, JamBoard

Point of sale POS software

CCBill, PayPal, Snorasson Holdings CCNow, Square

Web page creation and editing software

Adobe Systems Adobe Dreamweaver, Content management systems CMS, Facebook, WordPress

Sales and marketing software

Bing Ads, Google AdWords, Search engine marketing SEM software, Webtrends software

Worker Requirements

Technology Skills
Web platform development software
Questions30
Time Limit15 min
Skills
Reading Comprehension
Questions25
Time Limit20 min
Knowledge
English Language
Questions30
Time Limit20 min

Skills

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Speaking

Talking to others to convey information effectively.

Persuasion

Persuading others to change their minds or behavior.

Knowledge

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Communications and Media

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Worker Characteristics

Technology Skills
Web platform development software
Questions30
Time Limit15 min
Skills
Reading Comprehension
Questions25
Time Limit20 min
Knowledge
English Language
Questions30
Time Limit20 min
Abilities
Written Comprehension
Questions25
Time Limit20 min
Interests
Enterprising
Questions30
Time Limit15 min
Work Values
Independence
Questions30
Time Limit25 min
Work Styles
Attention to Detail
Questions20
Time Limit20 min

Abilities

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Initiative

Job requires a willingness to take on responsibilities and challenges.

Persistence

Job requires persistence in the face of obstacles.

Integrity

Job requires being honest and ethical.

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