Assessment Template For Parts Salespersons

Sell spare and replacement parts and equipment in repair shop or parts store.
Parts Salespersons

Tests

Qustom Questions

Hiring success rate

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Popular Job Roles
Parts AdvisorParts ClerkParts ConsultantParts Counter Sales PersonParts CounterpersonParts PersonParts SalesmanParts SalespersonParts Specialist

Occupation-Specific

Technology Skills
Spreadsheet software
Questions25
Time Limit15 min

Tasks

  • Receive and fill telephone orders for parts.
  • Fill customer orders from stock, and place orders when requested items are out of stock.
  • Receive payment or obtain credit authorization.
  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Prepare sales slips or sales contracts.

Technology Skills

Spreadsheet software

Microsoft Excel

Presentation software

Microsoft PowerPoint

Electronic mail software

Microsoft Outlook

Graphics or photo imaging software

SmugMug Flickr

Document management software

Adobe Systems Adobe Acrobat

Worker Requirements

Technology Skills
Spreadsheet software
Questions25
Time Limit15 min
Skills
Active Listening
Questions30
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit15 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Service Orientation

Actively looking for ways to help people.

Persuasion

Persuading others to change their minds or behavior.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Worker Characteristics

Technology Skills
Spreadsheet software
Questions25
Time Limit15 min
Skills
Active Listening
Questions30
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit15 min
Abilities
Oral Comprehension
Questions25
Time Limit15 min
Interests
Enterprising
Questions20
Time Limit15 min
Work Values
Relationships
Questions20
Time Limit20 min
Work Styles
Attention to Detail
Questions30
Time Limit20 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Clarity

The ability to speak clearly so others can understand you.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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