Assessment Template For Postal Service Mail Carriers

Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
Postal Service Mail Carriers

Tests

Qustom Questions

Hiring success rate

icon chart bar

71% hiring better

Test Used

icon chart bar

12913 times

Popular Job Roles
City CarrierCity Carrier Assistant (CCA)City Letter CarrierCity Mail CarrierLetter CarrierMail CarrierRural CarrierRural Carrier Associate (RCA)Rural Mail CarrierRural Route Carrier

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit25 min

Tasks

  • Scan labels on letters or parcels to confirm receipt.
  • Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
  • Return to the post office with mail collected from homes, businesses, and public mailboxes.
  • Sort mail for delivery, arranging it in delivery sequence.
  • Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.

Technology Skills

Enterprise resource planning ERP software

Delivery operations information system DOIS

Data base user interface and query software

Address Management System AMS, Automated Data Collection System ADCS, End of Run Report EOR

Office suite software

Microsoft Office

Operating system software

Microsoft Windows

Word processing software

Microsoft Word

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit25 min
Skills
Active Listening
Questions20
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit25 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Speaking

Talking to others to convey information effectively.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions30
Time Limit25 min
Skills
Active Listening
Questions20
Time Limit25 min
Knowledge
Customer and Personal Service
Questions25
Time Limit25 min
Abilities
Information Ordering
Questions25
Time Limit15 min
Interests
Conventional
Questions25
Time Limit15 min
Work Values
Support
Questions30
Time Limit15 min
Work Styles
Dependability
Questions20
Time Limit25 min

Abilities

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision

The ability to see details at close range (within a few feet of the observer).

Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Integrity

Job requires being honest and ethical.

Independence

Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Call to action section illustrate

Our platform will answer your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?