Assessment Template For Postal Service Mail Sorters, Processors, and Processing Machine Operators

Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Postal Service Mail Sorters, Processors, and Processing Machine Operators

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Popular Job Roles
Automation ClerkComputer Forwarding System Markup Clerk (CFS Markup Clerk)Distribution ClerkFlat Sorting Machine Clerk (FSM Clerk)Mail HandlerMail Handler Equipment OperatorMail Processing ClerkMail ProcessorParcel Post Distribution Machine Operator (PDPMO)Small Package and Bundle Sorter Clerk (SPBS Clerk)

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit25 min

Tasks

  • Clear jams in sorting equipment.
  • Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
  • Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
  • Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
  • Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

Technology Skills

Enterprise resource planning ERP software

Delivery operations information system DOIS, SAP business and customer relations management software

Data base user interface and query software

Address Management System AMS, Directory software

Spreadsheet software

Microsoft Excel

Optical character reader OCR or scanning software

Multi-line optical character reader OCR software

Point of sale POS software

NCR Advanced Store

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit25 min
Skills
Monitoring
Questions20
Time Limit25 min
Knowledge
English Language
Questions25
Time Limit20 min

Skills

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Coordination

Adjusting actions in relation to others' actions.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Speaking

Talking to others to convey information effectively.

Knowledge

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit25 min
Skills
Monitoring
Questions20
Time Limit25 min
Knowledge
English Language
Questions25
Time Limit20 min
Abilities
Near Vision
Questions25
Time Limit25 min
Interests
Conventional
Questions20
Time Limit15 min
Work Values
Support
Questions25
Time Limit15 min
Work Styles
Integrity
Questions30
Time Limit25 min

Abilities

Near Vision

The ability to see details at close range (within a few feet of the observer).

Manual Dexterity

The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Multilimb Coordination

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Realistic

Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Integrity

Job requires being honest and ethical.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

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