Assessment Template For Retail Salespersons
Retail Salespersons
Hiring success rate
87% hiring better
Test Used
15574 times
Popular Job Roles
Occupation-Specific
Technology Skills
Graphics or photo imaging software
Tasks
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
Technology Skills
Graphics or photo imaging software
Adobe Systems Adobe Creative Cloud, Adobe Systems Adobe Illustrator, Adobe Systems Adobe Photoshop, SmugMug Flickr
Word processing software
Google Docs, Microsoft Word
Point of sale POS software
iQmetrix RQ4 Retail Management System, Plexis Software Plexis POS, The General Store, TokenWorks Magnetic Card Reader
Data base user interface and query software
Database software, FileMaker Pro, Gift registry software, Microsoft Access
Operating system software
Apple macOS, Handheld computer device software, Microsoft Windows
Worker Requirements
Technology Skills
Graphics or photo imaging software
Skills
Persuasion
Knowledge
Sales and Marketing
Skills
Persuasion
Persuading others to change their minds or behavior.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation
Actively looking for ways to help people.
Speaking
Talking to others to convey information effectively.
Negotiation
Bringing others together and trying to reconcile differences.
Knowledge
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Worker Characteristics
Technology Skills
Graphics or photo imaging software
Skills
Persuasion
Knowledge
Sales and Marketing
Abilities
Oral Expression
Interests
Enterprising
Work Values
Relationships
Work Styles
Dependability
Abilities
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
The ability to speak clearly so others can understand you.
Speech Recognition
The ability to identify and understand the speech of another person.
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Interests
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Work Values
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Work Styles
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity
Job requires being honest and ethical.
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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