Assessment Template For Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Bright Outlook
Numerous Job Openings
Retail Salespersons

Tests

Qustom Questions

Hiring success rate

icon chart bar

87% hiring better

Test Used

icon chart bar

15574 times

Popular Job Roles
Car SalesmanCustomer AssistantRetail SalespersonSales AssociateSales ClerkSales ConsultantSales PersonSales RepresentativeSalesman

Occupation-Specific

Technology Skills
Graphics or photo imaging software
Questions30
Time Limit25 min

Tasks

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.
  • Answer questions regarding the store and its merchandise.

Technology Skills

Graphics or photo imaging software

Adobe Systems Adobe Creative Cloud, Adobe Systems Adobe Illustrator, Adobe Systems Adobe Photoshop, SmugMug Flickr

Word processing software

Google Docs, Microsoft Word

Point of sale POS software

iQmetrix RQ4 Retail Management System, Plexis Software Plexis POS, The General Store, TokenWorks Magnetic Card Reader

Data base user interface and query software

Database software, FileMaker Pro, Gift registry software, Microsoft Access

Operating system software

Apple macOS, Handheld computer device software, Microsoft Windows

Worker Requirements

Technology Skills
Graphics or photo imaging software
Questions30
Time Limit25 min
Skills
Persuasion
Questions25
Time Limit25 min
Knowledge
Sales and Marketing
Questions20
Time Limit20 min

Skills

Persuasion

Persuading others to change their minds or behavior.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Service Orientation

Actively looking for ways to help people.

Speaking

Talking to others to convey information effectively.

Negotiation

Bringing others together and trying to reconcile differences.

Knowledge

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Worker Characteristics

Technology Skills
Graphics or photo imaging software
Questions30
Time Limit25 min
Skills
Persuasion
Questions25
Time Limit25 min
Knowledge
Sales and Marketing
Questions20
Time Limit20 min
Abilities
Oral Expression
Questions30
Time Limit25 min
Interests
Enterprising
Questions30
Time Limit25 min
Work Values
Relationships
Questions20
Time Limit15 min
Work Styles
Dependability
Questions20
Time Limit20 min

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity

The ability to speak clearly so others can understand you.

Speech Recognition

The ability to identify and understand the speech of another person.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Integrity

Job requires being honest and ethical.

Self-Control

Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Call to action section illustrate

Our platform will answer your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?