Assessment Template For Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Hiring success rate
68% hiring better
Test Used
13436 times
Popular Job Roles
Occupation-Specific
Technology Skills
Customer relationship management CRM software
Tasks
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Recommend products to customers, based on customers' needs and interests.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
Technology Skills
Customer relationship management CRM software
HEAT Software GoldMine, Oracle Eloqua, Sage SalesLogix, Salesforce software
Data base user interface and query software
Airtable, Blackboard software, Oracle software, Yardi software
Enterprise resource planning ERP software
Microsoft Dynamics GP, NetSuite ERP, Oracle Hyperion, Oracle JD Edwards EnterpriseOne
Video conferencing software
FaceTime, Google Meet, LogMeIn GoToMeeting, Zoom
Word processing software
3M Post-it App, Google Docs, Microsoft OneNote, Microsoft Word
Worker Requirements
Technology Skills
Customer relationship management CRM software
Skills
Active Listening
Knowledge
Sales and Marketing
Skills
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Negotiation
Bringing others together and trying to reconcile differences.
Persuasion
Persuading others to change their minds or behavior.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Knowledge
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Worker Characteristics
Technology Skills
Customer relationship management CRM software
Skills
Active Listening
Knowledge
Sales and Marketing
Abilities
Oral Expression
Interests
Conventional
Work Values
Relationships
Work Styles
Analytical Thinking
Abilities
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
The ability to speak clearly so others can understand you.
Speech Recognition
The ability to identify and understand the speech of another person.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Interests
Conventional
Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Work Values
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
Analytical Thinking
Job requires analyzing information and using logic to address work-related issues and problems.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Initiative
Job requires a willingness to take on responsibilities and challenges.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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