Assessment Template For Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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17254 times

Popular Job Roles
Administrative Assistant (Admin Assistant)Administrative ClerkAdministrative Secretary (Admin Secretary)Administrative Specialist (Admin Specialist)Administrative Support Assistant (ASA)Administrative TechnicianDepartment SecretaryOffice AssistantSecretaryStaff Assistant

Occupation-Specific

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min

Tasks

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.
  • Use computers for various applications, such as database management or word processing.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Technology Skills

Enterprise resource planning ERP software

Microsoft Dynamics GP, NetSuite ERP, Oracle Hyperion, Oracle JD Edwards EnterpriseOne

Data base user interface and query software

Airtable, Blackboard software, Microsoft SQL Server, Yardi software

Video conferencing software

FaceTime, Google Meet, LogMeIn GoToMeeting, Zoom

Data base management system software

Apache Cassandra, Apache Hive, Apache Pig, Apache Solr

Operating system software

Apple macOS, Linux, Microsoft Windows, Oracle Solaris

Worker Requirements

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit20 min
Knowledge
Administrative
Questions25
Time Limit20 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking

Talking to others to convey information effectively.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Service Orientation

Actively looking for ways to help people.

Knowledge

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Worker Characteristics

Technology Skills
Enterprise resource planning ERP software
Questions25
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit20 min
Knowledge
Administrative
Questions25
Time Limit20 min
Abilities
Oral Comprehension
Questions20
Time Limit25 min
Interests
Conventional
Questions30
Time Limit20 min
Work Values
Support
Questions20
Time Limit15 min
Work Styles
Attention to Detail
Questions20
Time Limit15 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Work Styles

Attention to Detail

Job requires being careful about detail and thorough in completing work tasks.

Integrity

Job requires being honest and ethical.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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