Assessment Template For Social and Human Service Assistants

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
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Social and Human Service Assistants

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Popular Job Roles
Addictions Counselor AssistantAdvocateClinical AssistantResidential Care AssistantSocial Services AideSocial Services AssistantSocial Work AssistantSocial Work AssociateSocial Worker Assistant

Occupation-Specific

Technology Skills
Medical software
Questions30
Time Limit15 min

Tasks

  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  • Develop and implement behavioral management and care plans for clients.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Submit reports and review reports or problems with superior.

Technology Skills

Medical software

Electronic medical record EMR software, MEDITECH software, PointClickCare healthcare software

Presentation software

Microsoft PowerPoint

Data base user interface and query software

Database software, Microsoft Access

Spreadsheet software

Microsoft Excel

Electronic mail software

Microsoft Outlook

Worker Requirements

Technology Skills
Medical software
Questions30
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min

Skills

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Speaking

Talking to others to convey information effectively.

Service Orientation

Actively looking for ways to help people.

Coordination

Adjusting actions in relation to others' actions.

Knowledge

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Psychology

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Therapy and Counseling

Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Worker Characteristics

Technology Skills
Medical software
Questions30
Time Limit15 min
Skills
Active Listening
Questions20
Time Limit20 min
Knowledge
Customer and Personal Service
Questions30
Time Limit15 min
Abilities
Oral Expression
Questions20
Time Limit20 min
Interests
Conventional
Questions20
Time Limit15 min
Work Values
Relationships
Questions20
Time Limit20 min
Work Styles
Integrity
Questions25
Time Limit25 min

Abilities

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Speech Clarity

The ability to speak clearly so others can understand you.

Interests

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support

Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance

Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

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