Assessment Template For Spa Managers

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Spa Managers

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Qustom Questions

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Popular Job Roles
Massage Department ManagerSalon ManagerSpa and Guest Experience DirectorSpa DirectorSpa Manager

Occupation-Specific

Technology Skills
Human resources software
Questions25
Time Limit25 min

Tasks

  • Respond to customer inquiries or complaints.
  • Schedule guest appointments.
  • Maintain client databases.
  • Coordinate facility schedules to maximize usage and efficiency.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.

Technology Skills

Human resources software

Elite Software Elite Salon & Spa Payroll, Oracle Taleo

Video creation and editing software

YouTube

Data base user interface and query software

Bizlink Salon Manager, DaySmart Software Salon Iris, SpaGuru, Syntec Systems Insight

Spreadsheet software

Microsoft Excel

Electronic mail software

Microsoft Outlook

Worker Requirements

Technology Skills
Human resources software
Questions25
Time Limit25 min
Skills
Coordination
Questions25
Time Limit25 min
Knowledge
Administrative
Questions25
Time Limit15 min

Skills

Coordination

Adjusting actions in relation to others' actions.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Speaking

Talking to others to convey information effectively.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Worker Characteristics

Technology Skills
Human resources software
Questions25
Time Limit25 min
Skills
Coordination
Questions25
Time Limit25 min
Knowledge
Administrative
Questions25
Time Limit15 min
Abilities
Oral Comprehension
Questions30
Time Limit25 min
Interests
Enterprising
Questions25
Time Limit15 min
Work Values
Independence
Questions30
Time Limit25 min
Work Styles
Integrity
Questions25
Time Limit25 min

Abilities

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Speech Clarity

The ability to speak clearly so others can understand you.

Interests

Enterprising

Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional

Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social

Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Values

Independence

Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Work Styles

Integrity

Job requires being honest and ethical.

Dependability

Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Cooperation

Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Concern for Others

Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Initiative

Job requires a willingness to take on responsibilities and challenges.

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