Assessment Template For Tour Guides and Escorts
Tour Guides and Escorts
Hiring success rate
84% hiring better
Test Used
15669 times
Popular Job Roles
Occupation-Specific
Technology Skills
Electronic mail software
Tasks
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
Technology Skills
Electronic mail software
Email software, Microsoft Outlook
Presentation software
Microsoft PowerPoint, Pear Deck
Customer relationship management CRM software
Centaur Systems Centaur Travel Business Management System TBMS, IBS Software Services Tour Partner, Softrip Travel Software System, TourTech Systems TourTools
Graphics or photo imaging software
Adobe Systems Adobe Photoshop, SmugMug Flickr
Spreadsheet software
Microsoft Excel
Worker Requirements
Technology Skills
Electronic mail software
Skills
Speaking
Knowledge
Customer and Personal Service
Skills
Speaking
Talking to others to convey information effectively.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Service Orientation
Actively looking for ways to help people.
Coordination
Adjusting actions in relation to others' actions.
Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
History and Archeology
Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Worker Characteristics
Technology Skills
Electronic mail software
Skills
Speaking
Knowledge
Customer and Personal Service
Abilities
Oral Expression
Interests
Social
Work Values
Relationships
Work Styles
Self-Control
Abilities
Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity
The ability to speak clearly so others can understand you.
Far Vision
The ability to see details at a distance.
Speech Recognition
The ability to identify and understand the speech of another person.
Interests
Social
Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Enterprising
Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Work Values
Relationships
Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support
Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence
Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Work Styles
Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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