This test evaluates a candidate's knowledge of user engagement, live chat, multilingual support, automated bots, analytics and reporting, SDK customization, and API integration in the Intercom. This intermediate-level test contains questions related to the setup and implementation of user engagement, live chat, multilingual support, automated bots, analytics and reporting, SDK customization, API integration, and any relevant AI implementation in the platform.
This test helps assess a candidate's level of knowledge and proficiency in setting up and managing customer engagement, support, and analytics on the Intercom platform. This test will help employers determine if a candidate has the necessary skills to effectively use the platform's features and troubleshoot and resolve any potential issues that may arise.
Hirenest offers a wide range of features to simplify the recruitment process, from a rich library of tests and templates to Al scoring and detailed reports. Additionally, a robust ATS system facilitates actions to further streamline the recruitment process.Learn more
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Because we use our own platform.
Yes, we use our own pre-employment assessment platform to build the best team possible. And our efforts have paid off: We've scaled our team to more than 50 fantastic members, testing more than 5,000 along the way. And that team has helped us become one of the premier pre-employment testing companies worldwide. (If only we could've tested our office dogs too; managing their behavior is a challenge!)
for our clients
of employers admitted to making the mistake of hiring someone unsuitable for a job.
of businesses reported incurring losses of over $75,000 due to incorrect hiring decisions.
chance of a hiring manager making an incorrect hiring choice.
of businesses reported a decrease in output due to an unsuitable hire.
of unstructured job interviews are effective at predicting the best candidates.
Why does it happen?
hiring is difficult due to reliance on subjective, inconsistent opinions.
Intercom assessments are useful for job roles that involve strong communication and customer service skills, such as customer support, sales, and front desk roles. These tests help in evaluating candidates' verbal and written communication skills, problem-solving abilities, and aptitude for handling customer interactions. HireNest offers online Intercom skill tests for pre-employment screening, providing HR managers and hiring companies with valuable insights to make informed hiring decisions. With affordable prices and a range of questions and answers, these assessments are an effective tool for identifying the right candidates for your business.