Can a potential employee adapt and use the variety of features on the Salesforce Service Cloud platform?
Hire best with Hirenest
1,000+ tailored assessments, as recommended by the U.S. Dept. of Labor.
This test assesses a candidate's ability to use the Salesforce Service Cloud platform to manage customer relationships, collaborate with teams, analyze data, manage resources, create reports, customize user experiences, and automate processes. It includes questions at an intermediate difficulty level and the option to use artificial intelligence (AI) for support.
This test helps test these skills by allowing employers to evaluate candidates' understanding of the Salesforce Service Cloud platform and their ability to use it effectively in day-to-day operations. It covers an array of topics at an intermediate level, allowing employers to assess a job applicant's competency for the role accurately. Adapting and using the platform's various features will be vital in managing customer service tasks efficiently and successfully.
Built by over 100 psychologists and experts in the assessment field
How well can your candidates analyse new data quickly and logically and use it to solve unfamiliar problems?
Are the client relationship, sales strategy, negotiation tactic and proposal preparation skills of the potential employee adequate for an Account Manager role?
How well can your candidates identify the best learning methods for assimilating and applying new information on the job in a timely and efficient manner?
Stop sifting through resumes. There's a better way to find the talent you need faster. We give you the best pre-screening tools to identify the candidates you want and help you filter out the rest so you hire in half the time.
And many more...