This Technical Support Help Desk Representative test assesses candidates' skills in troubleshooting, customer service, product knowledge, networking, software installation, problem-solving, and data analysis.
The test measures candidates' ability to provide technical support to customers, diagnose and resolve technical issues, and communicate solutions effectively.
Hirenest offers a wide range of features to simplify the recruitment process, from a rich library of tests and templates to Al scoring and detailed reports. Additionally, a robust ATS system facilitates actions to further streamline the recruitment process.Learn more
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Because we use our own platform.
Yes, we use our own pre-employment assessment platform to build the best team possible. And our efforts have paid off: We've scaled our team to more than 50 fantastic members, testing more than 5,000 along the way. And that team has helped us become one of the premier pre-employment testing companies worldwide. (If only we could've tested our office dogs too; managing their behavior is a challenge!)
for our clients
of employers admitted to making the mistake of hiring someone unsuitable for a job.
of businesses reported incurring losses of over $75,000 due to incorrect hiring decisions.
chance of a hiring manager making an incorrect hiring choice.
of businesses reported a decrease in output due to an unsuitable hire.
of unstructured job interviews are effective at predicting the best candidates.
Why does it happen?
hiring is difficult due to reliance on subjective, inconsistent opinions.
Technical Support Help Desk Representative assessments are designed for pre-employment screening. These skill tests evaluate candidates on their aptitude and knowledge in technical support roles. Our online platform, Hirenest, provides a comprehensive range of tests at an affordable price. HR managers and hiring companies can benefit from our extensive library of examples, questions, and answers. Conducting these assessments ensures hiring the right candidate for the job, taking into account their technical skills and competence. Streamline your hiring process by utilizing our Technical Support Help Desk Representative assessments.