How is the candidate doing Analyzing Customer Insights with Zendesk CS?
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This test assesses a candidate’s skills in customer relationship management, automating processes, managing tickets, creating knowledge base content, designing workflows, solving technical issues, and analyzing customer insights.
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How well can your candidates analyse new data quickly and logically and use it to solve unfamiliar problems?
Are the client relationship, sales strategy, negotiation tactic and proposal preparation skills of the potential employee adequate for an Account Manager role?
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