Zendesk CS Test

Zendesk CS Test

How is the candidate doing Analyzing Customer Insights with Zendesk CS?

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1,000+ tailored assessments, as recommended by the U.S. Dept. of Labor.

Time
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15 min

Questions
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15

Level
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intermediate

Language
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English

Type
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Skill Proficiency


Summary

This test assesses a candidate’s skills in customer relationship management, automating processes, managing tickets, creating knowledge base content, designing workflows, solving technical issues, and analyzing customer insights.

Developed by Ph.D. and Masters level research team

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Stop sifting through resumes. There's a better way to find the talent you need faster. We give you the best pre-screening tools to identify the candidates you want and help you filter out the rest so you hire in half the time.

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Our platform will answer your questions:

  • What are your candidate's cognitive abilities?
  • What's your candidate’s capacity to learn and grow?
  • How will your candidates behave in the workplace?
  • What drives your candidates to engage in action?

And many more...

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