Just as a business needs resources such as cash and supplies to operate, it also needs human resources. Human resources are the people who work in an organization, industry, or other group.
Human resources management is usually a department within medium or large businesses that aims to help people do their best work. Employees can have many problems, both on the job and at home, that may interfere with their efficiency at work. Such problems can cost the business money when not managed well.
Examples of personal problems that can affect job performance include family problems, health problems, financial problems, and substance use. Problems in the workplace that can reduce efficiency include interpersonal problems, toxic culture, discrimination, workplace violence, safety violations and accidents, low morale, repetitive motion injuries, psychological stress, and fatigue.
HR departments not only help solve these problems but also deal with hiring and firing workers. Essentially, HR manages employees from the pre-employment phase all the way through to their departure.
A lot can go wrong when hiring people to manage HR. One major problem in hiring HR personnel is that a candidate may feel their education alone will make them good at working in HR. Whether a candidate has a degree in psychology or business administration matters little if the candidate doesn’t know how to put people at ease.
Another problem with hiring HR employees is the matter of confidentiality. HR managers and workers have access to a great deal of personal information about employees. It’s imperative that people who have this information can be trusted to keep it private.
Organizations such as the Society for Human Resource Management in the U.S. offer credentialing exams to HR professionals. However, such organizations don’t exist in all countries. What’s more, there can still be a great deal of variation even among certified HR professionals.
In the end, a successful HR professional must balance the needs and wants of the organization with the needs and wants of the employees.
Depending on the organization, the employees who work there may come from a wide range of backgrounds. The people who work in HR must have many qualities in order to succeed at working with a large and diverse cross-section of people. Some of these qualities include:
Furthermore, an HR pro should have at least the following basic skills:
Some knowledge of psychology and law is also helpful in an HR career.
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You can use HireNest to assess HR job candidates for the above qualities and skills, and more. And when you recruit candidates through a smart hiring platform, you show HR candidates in particular that you’re up on the latest business innovations, which gives them confidence in your organization.
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