“Especially Great for High Volume Hires”
HR Operations Manager
GoTranscript.com, a leading transcription service provider, employs about 20,000 freelancers worldwide. The company caters to a diverse range of sectors including business, academia, and media, offering high-quality transcription and translation services.
Despite its reputation and broad reach, GoTranscript faced considerable challenges. The firm struggled to identify qualified transcribers and editors from a large pool of candidates, and the manual candidate assessment process was both time-consuming and inefficient.
In response to these challenges, GoTranscript sought to streamline its hiring process and improve the quality of hires by using HireNest, an innovative recruitment platform. The company intended to reduce the time and resources spent on pre-employment assessments, anticipating a more efficient recruitment process leading to high-quality hires and significant time and cost savings.
GoTranscript seamlessly integrated HireNest into their existing recruitment workflow. Candidates who applied through the GoTranscript website were redirected to HireNest for pre-employment assessments.
However, there were specific challenges associated with this transition. One key issue was the need to hire a significant number of transcribers, particularly in countries like Denmark and the Netherlands, where finding qualified personnel was proving to be difficult.
Despite these challenges, HireNest made a considerable impact on GoTranscript's hiring process. The company experienced a 34% decrease in time-to-hire, highlighting the platform's efficiency in managing recruitment procedures. More remarkably, there was a 12% increase in the accuracy of transcriptions, a direct result of hiring better-qualified personnel. Furthermore, the turnaround time for transcriptions was shortened by 22%, increasing GoTranscript's capacity to cater to its clients' needs swiftly.
It's evident that the implementation of HireNest led to significant improvements in GoTranscript’s recruitment process and the overall performance of hired transcribers and editors. Both the primary objectives — improving hire quality and reducing hiring time — were achieved.
Impressed by the positive changes brought about by HireNest, GoTranscript plans to continue leveraging the recruitment platform. Furthermore, the company is exploring the possibility of extending the use of HireNest for other roles within the company, such as customer support and management positions.
The results from GoTranscript's experience with HireNest demonstrate the potential of technology to transform recruitment processes. The significant time and cost savings, along with the ability to identify high-quality hires effectively, underscore HireNest's role as a game-changer in the recruitment industry.