Customer Experience Specialist
Ready-to-go Skills Assessment

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Role-Specific Competency

Customer Focus Skills

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Role-Specific Competency

Service Orientation Skills

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Role-Specific Competency

Empathy Skills

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Role-Specific Competency

Building Customer Loyalty Skills

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Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Experience Specialist Assessment

Welcome to, the leading pre-employment assessment platform that empowers HR managers and hiring companies to make the best hiring decisions. We understand the challenges that come with finding the right candidates for customer experience specialist roles, and that's why we have developed our cutting-edge Customer Experience Specialist Assessments.

Our Customer Experience Specialist Assessments are designed to assess the specific skills and qualities required for success in this role. Through a series of skill tests, aptitude tests, and pre-employment screenings, we provide you with a comprehensive evaluation of each candidate's ability to meet the demands of the job.

With our user-friendly online platform, administering these assessments is a breeze. Our templates provide you with ready-made tests that can be easily customized to suit your company's unique requirements. You can select from a wide range of question types, from multiple-choice to open-ended, ensuring that you gain an in-depth understanding of each candidate's capabilities.

We understand that cost is an important consideration, and that's why we offer competitive pricing options for our Customer Experience Specialist Assessments. Our packages are designed to fit all budgets, allowing you to optimize your hiring process without breaking the bank.

By using our Customer Experience Specialist Assessments, you can save valuable time and resources. Instead of relying solely on traditional methods like resume screening and interviews, our assessments provide you with tangible data, making your decision-making process more objective and informed.

We are proud to have helped numerous companies successfully hire top-notch customer experience specialists through our assessments. Our satisfied clients have seen a significant increase in customer satisfaction, employee retention, and overall business performance.

So why wait? Take advantage of our Customer Experience Specialist Assessments today and find the perfect candidate to enhance your customer service team. Join the numerous HR managers and hiring companies who have already chosen to take their hiring process to the next level.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?