Customer Retention Specialist
Ready-to-go Skills Assessment

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Role-Specific Competency

Customer Focus Skills

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Role-Specific Competency

Service Orientation Skills

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Role-Specific Competency

Empathy Skills

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Role-Specific Competency

Building Customer Loyalty Skills

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Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Retention Specialist Assessment

Welcome to, the premier pre-employment assessment platform for HR managers and hiring companies. We understand the challenges you face when it comes to finding the right candidates for your organization. That's why we have developed a range of specialized assessments, including the highly effective Customer Retention Specialist Assessment.

As a Customer Retention Specialist, one of the most important skills you need is the ability to keep customers satisfied and loyal. Our Customer Retention Specialist Assessment is specifically designed to test and evaluate candidates' proficiency in this crucial area. By using our assessment, you can ensure that you are selecting the best talent for your organization.

Our Customer Retention Specialist Assessment comes with a variety of templates, making it quick and easy to administer. You can choose from different skill tests and pre-employment screening modules to fit the specific needs of your company. With just a few clicks, you can create a customized assessment that will accurately measure a candidate's ability to retain customers.

The assessment is conducted online, providing a convenient and efficient solution for HR managers and hiring companies. No more scheduling multiple interviews or spending countless hours reviewing resumes. With our Customer Retention Specialist Assessment, you can streamline your hiring process, saving time and money.

We understand that cost is an important consideration for any business. That's why we offer competitive and affordable pricing for our assessments. Our Customer Retention Specialist Assessment delivers exceptional value for the price, allowing you to make informed hiring decisions without breaking the budget.

Additionally, our assessment includes a wide range of examples, questions, and answers that are designed to simulate real-life customer retention scenarios. By utilizing our assessment, you can gain deeper insights into a candidate's problem-solving skills, communication abilities, and overall fit for your organization.

Don't risk making a poor hiring decision when it comes to customer retention. Utilize our Customer Retention Specialist Assessment to identify the top talent in the field and ensure the success of your organization. Sign up with today and take your HR processes to the next level.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?