Customer Service Consultant
Ready-to-go Skills Assessment

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Role-Specific Competency

Critical Thinking

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Role-Specific Competency

Consulting Skills

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Role-Specific Competency

Strategic Decision-Making Skills

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Role-Specific Competency

Work Motivation

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Role-Specific Competency

Building Trust Skills

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Service Consultant Assessment

Are you an HR manager or a hiring company looking to assess job candidates for your customer service consultant positions? Look no further!, our premier pre-employment assessment platform, offers a comprehensive Customer Service Consultant Assessment that will help you find the best fit for your team.

Our Customer Service Consultant Assessments have been designed by industry experts to accurately evaluate the skills and capabilities of potential candidates. With a wide range of templates and tests available, you can easily customize the assessment to match your specific requirements. Gone are the days of generic aptitude tests – our assessments are tailored specifically for customer service roles, ensuring that you get the most accurate results.

Conducting pre-employment screenings has never been easier. provides an easy-to-use online platform where you can administer the assessments and access the results in real-time. Our platform allows you to streamline the hiring process, saving you time and effort.

We understand that cost is an important factor for HR managers and hiring companies. That’s why we offer competitive pricing options for our Customer Service Consultant Assessments. We believe that finding the right candidate shouldn’t break the bank, and our affordable pricing reflects that commitment.

Our assessments include a variety of question types and examples to thoroughly evaluate candidates' abilities in areas such as problem-solving, communication, and conflict resolution. You can also include interview questions and answers to further gauge the candidate's fit for your organization.

Don't waste any more time hiring candidates who may not have the necessary skills for the role. With's Customer Service Consultant Assessment, you can hire confidently and efficiently.

Join the many HR managers and hiring companies who have already discovered the power of our assessments. Sign up today and unlock the potential of your hiring process. Trust to help you find the right customer service consultant for your team.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?