Customer Service Operations Manager
Ready-to-go Skills Assessment

Hirenest icon

Role-Specific Competency

Customer Focus Skills

Hirenest icon

Role-Specific Competency

Service Orientation Skills

Hirenest icon

Role-Specific Competency

Empathy Skills

Hirenest icon

Role-Specific Competency

Building Customer Loyalty Skills

Hirenest icon

Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

ihrim logoshrm logocupahr logoHRPS logoiaap logohci logo
Hirenest infographic

Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Service Operations Manager Assessment

Are you an HR manager or a hiring company looking to find the perfect fit for a customer service operations manager role? Look no further than our exceptional Customer Service Operations Manager Assessments at Our pre-employment assessment platform is designed to help you make informed hiring decisions by providing you with comprehensive insights into the skills and aptitude of job candidates.

Our Customer Service Operations Manager Assessments are specifically tailored to evaluate the key competencies required for success in this role. With a variety of templates available, you can choose the test that best aligns with your company's specific requirements. These skill tests are designed to measure a candidate's ability to handle customer service operations, manage teams effectively, analyze data, and drive customer satisfaction.

By utilizing our online platform, you can take advantage of our affordable pricing options, saving you time and cost in the hiring process. The aptitude tests are quick and easy to administer, ensuring a seamless experience for both you and the candidates.

Our assessments not only provide you with objective data, but also offer helpful examples, questions, and answers that can assist you during the interview process. With, you have access to a comprehensive solution that streamlines the entire hiring process, from screening to interview to final hiring decision.

By utilizing our Customer Service Operations Manager Assessments, you can significantly improve the quality of your hires. With an in-depth understanding of each candidate's abilities, you can have greater confidence in selecting the right individual to manage your customer service operations.

Don't waste any more time. Hire the best-fit candidate for your customer service operations manager role with Simplify your hiring process, save on costs, and ensure success with our exceptional pre-employment screening solution. Take a step towards building a high-performing team now. Boost your hiring success with!

Screen skills, not CVs

quote author logo

"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

quote author logo

"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

quote author logo

"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

company logo

50% increase in suitable candidates

“Take hiring to the next level”

Aiden Gallagher photo

Aiden Gallagher


Explore Case Study
company logo

Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

Felix Nguyen photo

Felix Nguyen

General Manager

Explore Case Study
company logo

Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

Valentina Petrovich photo

Valentina Petrovich

Talent Acquisition Specialist

Explore Case Study
company logo

Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

Maximilian Müller photo

Maximilian Müller

HR Operations Manager

Explore Case Study
company logo

Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

Debra Langley photo

Debra Langley

Talent Acquisition Strategist

Explore Case Study
company logo

Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

Amara Singhania photo

Amara Singhania

Team Lead

Explore Case Study
company logo

Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

Nicole Millington photo

Nicole Millington

HR Coordinator

Explore Case Study
company logo

Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

Milo Harrington photo

Milo Harrington


Explore Case Study
chevron left icon
chevron right icon
Call to action section illustrate

Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?