Customer Service Representative
Ready-to-go Skills Assessment

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Role-Specific Competency

Customer Focus Skills

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Role-Specific Competency

Service Orientation Skills

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Role-Specific Competency

Empathy Skills

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Role-Specific Competency

Building Customer Loyalty Skills

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Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Service Representative Assessment

Are you a HR manager or a hiring company looking to find the best Customer Service Representatives for your team? Look no further! has the perfect solution for you - our highly effective and comprehensive Customer Service Representative Assessments.

Our Customer Service Representative Assessments are designed to help you find top-notch individuals who possess the necessary skills and abilities to excel in this vital role. With our easy-to-use templates and standardized tests, you can quickly and accurately assess a candidate's aptitude for customer service and identify their strengths and areas for growth.

Our pre-employment screening process is conducted entirely online, making it convenient and accessible for both you and the candidates. You can securely access the results and compare them to other applicants, ensuring you make the right hiring decision.

Not only are our assessments affordable, but they also offer great value for the price. Our comprehensive test includes a wide range of questions and answers that assess a candidate's communication skills, problem-solving abilities, and customer service expertise - all key factors that contribute to a successful Customer Service Representative.

Say goodbye to extensive interview processes that can be time-consuming and inconclusive. With our Customer Service Representative Assessments, you can efficiently screen candidates and focus your interview time on those who have already demonstrated their potential. is committed to helping you find the best fit for your Customer Service Representative positions. Our assessments are validated and reliable, giving you peace of mind knowing you're making an informed decision. We understand how important it is to have a strong team of customer service professionals, and we're here to support you in finding the best talent.

So why wait? Start attracting top talent today with's Customer Service Representative Assessments. Let us help you hire with confidence and build a team of exceptional customer service representatives who will excel in their roles. Trust us to be your partner in finding the right fit for your company.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?