Customer Support Specialist
Ready-to-go Skills Assessment

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Role-Specific Competency

Customer Focus Skills

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Role-Specific Competency

Service Orientation Skills

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Role-Specific Competency

Empathy Skills

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Role-Specific Competency

Building Customer Loyalty Skills

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Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Customer Support Specialist Assessment

Are you in search of a reliable pre-employment assessment platform to help streamline your hiring process? Look no further! is here to assist you with our comprehensive range of assessments, including our highly acclaimed Customer Support Specialist Assessments.

At, we understand the importance of finding the perfect candidate for your customer support team. A customer support specialist plays a crucial role in shaping the customer experience and building strong relationships with clients. That's why we have developed a specialized assessment tailored to this role, to help you identify the most suitable candidates for your organization.

Our Customer Support Specialist Assessments are designed to evaluate a candidate's knowledge, skills, and aptitude for the role. With our easy-to-use templates, you can create and customize your own test, complete with a variety of questions and answers. This allows you to efficiently assess candidates' problem-solving abilities, communication skills, and ability to handle challenging customer situations.

Our online pre-employment screening platform offers an intuitive interface, making it simple for HR managers and hiring companies to navigate through the assessment process. With just a few clicks, you can easily set up an assessment, invite candidates to take the test, and receive comprehensive reports to aid in your decision-making.

One of the standout features of our Customer Support Specialist Assessments is the inclusion of real-life examples and scenarios. This provides candidates with an opportunity to demonstrate their customer handling skills in a realistic context. By simulating actual customer interactions, you can gain valuable insights into how candidates may perform on the job.

At, we believe that quality does not have to come at a high cost. Our Customer Support Specialist Assessments are competitively priced to ensure that you receive exceptional value for your investment. With our affordable rates and package options, you can assess multiple candidates without breaking your budget.

Don't leave your hiring process to chance. Choose's Customer Support Specialist Assessments today and unlock the potential of your candidates. Elevate your customer support team and make hiring decisions with confidence!

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?