Escalation Specialist
Ready-to-go Skills Assessment

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Role-Specific Competency

Customer Focus Skills

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Role-Specific Competency

Service Orientation Skills

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Role-Specific Competency

Empathy Skills

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Role-Specific Competency

Building Customer Loyalty Skills

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Role-Specific Competency

Verbal Comprehension

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Escalation Specialist Assessment

Are you an HR manager or a hiring company seeking the perfect candidate for your team? Look no further! is the pre-employment assessment platform you need, and our Escalation Specialist Assessment is the tool to make your hiring process seamless and effective.

At Hirenest, we understand that finding the right candidate for an Escalation Specialist role can be a challenging task. That's why we have designed an assessment specifically tailored to test the skills required for this crucial position. Our Escalation Specialist Assessments are built with the aim of accurately evaluating a candidate's knowledge and abilities in managing and resolving escalated issues.

With our easy-to-use online platform, you can access a wide range of assessment templates to suit your specific needs. Our skill tests are efficiently designed to cover all aspects of an escalation specialist's role, ensuring that you evaluate your candidates thoroughly.

Pre-employment screening has never been easier. By utilizing our Escalation Specialist Assessment, you can confidently assess candidates' aptitude and suitability for your organization. Our assessments provide you with real-life scenarios and examples, allowing candidates to demonstrate their problem-solving skills and their ability to handle high-stress situations.

Say goodbye to the hassle of coming up with interview questions and answers. Our Escalation Specialist Assessment provides you with a comprehensive evaluation to help you make informed hiring decisions. The results from our assessment will give you a clear understanding of a candidate's strengths and areas for improvement.

What's more, our pricing options are flexible and affordable, ensuring that your hiring process is cost-effective. With, you can save time, money, and resources, all while finding the perfect candidate for your organization.

Don't wait any longer; make your go-to platform for all your HR needs. Sign up today to access our Escalation Specialist Assessment and start hiring with confidence!

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?