Inbound Call Agent
Ready-to-go Skills Assessment

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Role-Specific Competency

Cultural Fit

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Role-Specific Competency

Attention to Details

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Role-Specific Competency

Teamwork Skills

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Role-Specific Competency

Verbal Comprehension

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Role-Specific Competency

Customer Focus Skills Skills

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Inbound Call Agent Assessment

Are you an HR manager or a hiring company looking to streamline your recruitment process? Look no further than, the premier pre-employment assessment platform. With our Inbound Call Agent Assessments, you can easily test job candidates and find the perfect fit for your call center team.

Our Inbound Call Agent Assessments are designed to evaluate the skills and aptitude of candidates applying for call center roles. Whether you are hiring for a customer service representative or a telemarketing specialist, our assessments will provide you with valuable insights into the candidate's abilities.

Using our platform is simple and convenient. We offer a range of ready-to-use templates that cover a wide range of call center scenarios. You can customize these templates to fit your specific requirements or create your own assessments from scratch. Our platform also allows you to administer the assessments online, saving you time and effort.

One of the best features of our platform is the detailed feedback it provides. After completing the assessment, candidates receive a comprehensive report that highlights their strengths and areas for improvement. This information can greatly assist you during the interview process, allowing you to ask targeted questions and gauge the candidate's potential fit within your organization.

At, we understand the importance of cost-effectiveness. That's why we offer our Inbound Call Agent Assessments at a competitive price. You can choose from different pricing plans that suit your budget and recruitment needs.

Don't waste any more time and resources on ineffective pre-employment screening methods. With and our Inbound Call Agent Assessments, you can hire the best call center professionals with confidence. Give your HR team the tools they need to make informed hiring decisions and build a high-performing call center team.

Try our Inbound Call Agent Assessments today and experience the difference for yourself. Let us help you find the right talent and take your call center operations to new heights. Get started now and join the growing community of satisfied HR managers and hiring companies who trust for their pre-employment assessment needs.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?