Live Chat Agent
Ready-to-go Skills Assessment

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Role-Specific Competency

Cultural Fit

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Role-Specific Competency

Attention to Details

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Role-Specific Competency

Teamwork Skills

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Role-Specific Competency

Verbal Comprehension

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Role-Specific Competency

Customer Focus Skills Skills

Designed to Address HR Association Needs

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Boost Productivity: Join 2000+ Companies Using Hirenest vs. CV’s

About the Live Chat Agent Assessment

Are you an HR manager or a hiring company looking to find the perfect live chat agent for your organization? Look no further!, the leading pre-employment assessment platform, offers an exclusive Live Chat Agent Assessment designed specifically for your hiring needs.

Our Live Chat Agent Assessments are tailored to test the skills and aptitude of job candidates in a targeted manner. With our comprehensive range of templates, you will be able to create custom tests that reflect the specific requirements of your organization. The skill tests are designed to evaluate a candidate's proficiency in communication, problem-solving, customer service, and multitasking – all essential qualities for a successful live chat agent.

By using our online platform, you can easily administer these tests to potential candidates, saving valuable time and resources. The cost-effective nature of our services ensures that you can effectively screen candidates without breaking the bank. This means you can focus your resources on interviewing only the most qualified candidates, streamlining your hiring process.

Our Live Chat Agent Assessment provides you with detailed examples, questions, and answers that allow you to gauge a candidate's abilities accurately. Our platform also gives you the option to conduct live interviews through the chat feature, providing a more interactive experience with candidates.

At, we understand the importance of making a well-informed hiring decision. That's why we provide you with tools that enable you to assess candidates holistically, ensuring that you hire the right person for the job. Our Live Chat Agent Assessment is a proven solution trusted by numerous HR managers and hiring companies.

Don't settle for mediocrity – choose for all your live chat agent assessment needs. Sign up today and experience a streamlined and efficient hiring process that leads to top-notch talent acquisition. Your organization deserves the best, and we're here to help you achieve it.

Screen skills, not CVs

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"ResumeLab found that 93% of people know someone who lied on their resume. Of those who lied, only 31% were caught.

By Skye Schooley

Mar 13, 2023

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"HR might not be able to detect a résumé written by ChatGPT. That could be a problem.

By Amber Burton

Feb 1, 2023

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"Survey found that 85% of HR professionals uncovered misrepresentations or outright lies on a candidate's resume.

By Taylor Cotterell

Mar 29, 2018

Here’s proof of our impact

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50% increase in suitable candidates

“Take hiring to the next level”

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Aiden Gallagher


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Time-to-hire reduced by 34.9%

“Helpful tool to find the right person”

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Felix Nguyen

General Manager

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Reduced turnover rate by 22%

“Hiring Process Dramatically Improved”

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Valentina Petrovich

Talent Acquisition Specialist

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Reduced time-to-hire by 34%

“Especially Great for High Volume Hires”

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Maximilian Müller

HR Operations Manager

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Boosted hires' retention by 57.5%

“Highly Valuable Tool for Recruiting Efforts”

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Debra Langley

Talent Acquisition Strategist

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Impressive 78.9% rise in quality candidates

“Helpful tool for more confident hiring decisions”

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Amara Singhania

Team Lead

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Enhanced efficiency, quality, and speed

“Easy to use and amazing customer support”

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Nicole Millington

HR Coordinator

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Cut time-to-hire by 56%

“Very happy with this tool - use it daily and love it!”

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Milo Harrington


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Our platform will answer
your questions:

  • checkmark iconWhat are your candidate's cognitive abilities?
  • checkmark iconWhat's your candidate’s capacity to learn and grow?
  • checkmark iconHow will your candidates behave in the workplace?
  • checkmark iconWhat drives your candidates to engage in action?